Privacy Policy

Last Updated: November 19th, 2025

This Privacy Policy explains how Canvas and Charm (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website or participate in our paint-party events, classes, or related services (“Services”). By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and payment information
Event registration details
Age verification (for events involving alcohol)
Any information submitted through contact forms or account creation

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

IP address
Browser type and version
Device information
Cookies and tracking data
Pages visited and time spent on the site
Referring website or search terms

1.3 Photos & Event Content

We may take photos or videos at events for marketing purposes. You may opt out by notifying us in writing before the event.

2. How We Use Your Information

We use your information to:

Process bookings and payments
Communicate confirmations, updates, or cancellations
Respond to inquiries
Improve website functionality and user experience
Send promotional emails (only if you opt in)
Enhance event quality and safety
Comply with legal obligations

3. Sharing Your Information

We may share information with:

3.1 Service Providers

Trusted third parties that help us operate our business, such as:

Payment processors
Email or marketing platforms
Website hosting providers
Analytics services

These providers only use your information as necessary to perform their services.

3.2 Legal Compliance

We may disclose information if required to:

Comply with laws or government requests
Respond to subpoenas
Protect our rights or the safety of participants

3.3 Business Transfers

If our business is sold or merged, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve performance
Analyze website traffic
Deliver personalized content or ads

You can adjust your browser settings to refuse cookies, but some features may not work properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only as long as necessary to:

Provide Services
Fulfill legal and financial obligations
Resolve disputes

You may request deletion of your information at any time.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

Access and review
Correction or updates
Deletion or anonymization
Opting out of marketing emails
Requesting a copy of your data

To make a request, contact us at [Email Address].

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it promptly. Parents or guardians who believe a child has submitted information may contact us.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Use those sites at your own discretion.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective when posted on our website. Continued use of our Services indicates acceptance of the updated policy.